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Marriott Targeted in Resort-Fee Disclosure Lawsuit
The fees are called “deceptive” and “bait-and-switch advertising” for consumers comparing rates. This week, the District of Columbia sued Marriott International for charging hotel customers resort...
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Incentive Research Foundation Is Looking for a New Leader
Former IRF President Melissa Van Dyke is joining Creative Group to head up new Design & Insights department.After nearly 10 years leading the Incentive Research Foundation, Melissa Van Dyke is...
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EU Airlines Must Now Compensate Travelers for Connection Delays
Traveler protections just got a little stronger with a ruling this month from the European Court of Justice that says European Union airlines must compensate travelers if their connecting flight beyond...
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Cvent Excellence Award Winners Honored
The seventh annual awards were presented during Cvent Connect at the MGM Grand, Las Vegas.The annual Cvent Excellence Award winners were announced during a ceremony at the MGM Grand in Las Vegas,...
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How Not to Nap: 6 Tips for Staying Awake in Meetings
Here’s how to schedule your snoozes at convenient times, and some advice on keeping meeting attendees alert and participating. What do U.S. Commerce Secretary Wilbur Ross and Supreme Court Justice...
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Do Your Sponsorship Packages Guarantee Supportive Attendees?
An incident at the Black Hat USA conference ends in a lawsuit after audience boos.An incident at the 22nd annual Black Hat USA conference held at Mandalay Bay, Las Vegas from August 3-8, has resulted...
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MPI Highlights Its Upcoming Host Cities, Introduces New Senior VP
Paul Van Deventer called Annette Gregg, MPI’s new head of experience, “a unicorn” at the organization's IMEX America press conference.Annette Gregg, CMM, MBA, formerly SVP at PRA, was slated to become...
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Japan Airline Just Launched a Genius Seat-Selection Tool
A technology tweak in the booking system defines great customer service. Just about everyone adores babies, but that changes at 30,000 feet. Especially on long-haul flights, when even adult travelers...
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Getting Real: Your Attendees Have One Year to Update Travel IDs
REAL ID enforcement begins October 1, 2020—but less than a quarter of travelers are sure they have the right documents. For their events happening in Q4 2020 and beyond, meeting planners might want to...
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Two Minutes with Pam Harris: From Planner to Senior VP
Not every organization has a clear path for meeting planners to move up the ranks. At RE/MAX Holdings, however, Pam Harris is a winning example of how it’s done. Harris started her career on the hotel...
View Article“20 in Their Twenties” Business Event Leaders Named
The Professional Convention Management Association released its annual list of young leaders making an impact in the meetings industry. PCMA’s “20 in Their Twenties” class of 2020 is out and includes...
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“20 in Their Twenties” Business Event Leaders Named
The Professional Convention Management Association released its annual list of young leaders making an impact in the meetings industry. PCMA’s “20 in Their Twenties” class of 2020 is out and includes...
View ArticleHappy Halloween! Anxiety-Alleviating Strategies for Soul-Wrenching Meeting...
Planning nightmares don’t have to be so grave. Take a day to think about ghouls, not ghosts. Let’s be honest, after news stories this year about Boeing 737 Max airplanes, hurricanes and wildfires in...
View ArticleHappy Halloween! Anxiety-Alleviating Strategies for Soul-Wrenching Meeting...
Planning nightmares don’t have to be so grave. Take a day to think about ghouls, not ghosts. Let’s be honest, after news stories this year about Boeing 737 Max airplanes, hurricanes and wildfires in...
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Happy Halloween! Take a Day to Think About Ghouls, Not Guests
Planning nightmares don’t have to be so grave, we have some anxiety-alleviating strategies. Let’s be honest, after news stories this year about Boeing 737 Max airplanes, hurricanes and wildfires in...
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New Delta Terminal Debuts at NYC’s LaGuardia Airport
Terminal C joins the 21st century with gates that can accommodate wide-body jets and phone charging outlets in seating areas.LaGuardia Airport, which then-Vice President Joe Biden called in 2014...
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Are You Taking Traveler Safety Seriously Enough?
It’s one thing for business travel to be a hassle; it’s another for it to feel unsafe. A new survey reveals that many travelers have concerns. Almost every meeting planner’s job includes a heavy dose...
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What’s a Time Multiplier?
You might have an eye for detail, a knack for negotiations, and experience to spare, but meeting planning will eat anyone alive who can’t manage their time effectively. With various projects and...
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A New Breed of Meeting Professional: The Event Technologist
In a new survey, more than half of the respondents see a role emerging for meeting pros exclusively focused on technology. Most meeting planners didn’t get into the job for the joys of data analytics....
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Get Ready! 10 Steps to Prepare for a Successful 2020
Don’t wait until the last minute to check your documents, increase your productivity, and update your skills and knowledge for the next decade. Did you know that for a couple of years Thanksgiving...
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