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New Refund & Voucher Rights for Air Travelers: What to Know
Rules in effect as of October 28 answer questions for travelers regarding delays and cancellations: Must I accept an airline voucher? How long before a flight is “significantly delayed”? How quickly...
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DOT to U.S. Airlines: Make Flight Refunds Easier
New rules take some uncertainty out of the air-travel experience for on-the-road meeting professionals and their attendees. Here’s what’s new. Delayed and canceled flights, lost bags, wonky WiFi: You...
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Which Burnout Is Yours: Overloaded, Under-Challenged, or Neglected?
Not all job burnout is the same. Understanding the nature of your work-related stress is an important step to dealing with it. It’s no secret that business-event planning means managing multiple tasks...
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U.S. Airlines Say “Me, Too!” to Higher Baggage Fees
If you or your attendees can’t travel with just a carry-on, brace yourself for higher costs for checking a bag with many major U.S. airlines. On February 23, United Airlines announced an increase in...
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A Planner’s Guide to Lost Luggage
If your checked bag gets lost or delayed this holiday season, buy a new outfit and have a glass of eggnog. The airline will pay for the former. Most meeting professionals are outstanding business...
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ICYMI: Catersource + The Special Event Schedule Is Out
The educational agenda for the Austin, Texas, conference includes tracks for special-event professionals, meeting planners, and caterers all under one roof. Coming to Austin, Texas, from February 12...
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10 Ideas for Communicating Strategic Ideas Up the Ladder
Strategic thinking is one thing, but communicating those thoughts in ways that get listeners to understand your vision and see you as a leader is another. Here’s some advice. You may have innovative...
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Two Minutes with Amy Quigley
The 30-year meetings-industry veteran, who recently joined Unbridled, shares her thoughts on attendee expectations, return on experience, and the value of hard work. Amy Quigley recently began a new...
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U.S. Travel Urges Government to Improve the Air Travel Experience
Are your meetings attendees deterred by the hassles of air travel? A new survey says yes. In fact, they find it as annoying as a trip to the DMV. The U.S. Travel Association released new research this...
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Two Events-Industry DEI Efforts Launch
Boston is making a new effort to highlight diverse event suppliers, while a new apprenticeship in Chicago could jump start an event-industry career for a BIPOC applicant. Efforts in Boston and Chicago...
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Flying American Through Miami? Bring Your Sneakers
The train serving Miami International’s mile-long Concourse D is offline indefinitely. Miami International Airport is American Airlines’ primary Latin American and Caribbean hub, and its sprawling...
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Three Months for a New Passport?
Check your passport expiration date. If you need a new one, don’t wait to apply. The U.S. State Department is overloaded with requests. Your organization may be ready to hold international meetings...
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4 Mistakes of the Busy Procrastinator
Meeting planners have a full plate, making day-to-day productivity essential. However, productivity can too easily become an end in itself. Here’s how to spot the trap. Successful meeting...
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Does Your Meeting Staff Share Salary Info?
If they’re Gen Z or Millennials, the answer is probably “yes,” according to a new survey about how employees talk about their pay in the workplace—and the consequences of doing so. While salary...
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Caesars’ Upcoming Wellness Challenge Offers Prizes
Connected to Global Wellness Day on June 10, the 48-hour event promotes walking to improve health while engaging in competition with fellow planners. On June 9 and 10, planners around the country can...
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Flight Delays: “Passengers Should Not Foot the Bill,” Buttigieg Says
In the EU, airlines have been required to pay cash compensation to passengers for flight delays for almost two decades. The Biden Administration thinks it’s time for a similar policy in the U.S. If...
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Public USB Ports Are Dangerous, FBI Says
Don’t plug in! Here’s what’s behind the FBI’s new warnings and three simple ways planners can keep their phones safe from data theft and malware. A cell phone is a planner’s lifeline, home to...
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Meeting Job Candidates Have Changed. Are You Prepared?
For the hiring wave of 2023, it’s taking longer to find the right meeting planning candidate—it’s not always a clear fit in today’s workplace environment. It’s been an intense few years for U.S....
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Upbeat Jobs Report Reveals Ongoing Industry Recovery
While staffing in the leisure and hospitality sector isn’t yet at pre-pandemic levels, it’s trending in the right direction, leading all sectors for growth in January. How’s staffing at your host...
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Can Lawmakers Improve the Air Travel Experience?
Strong consumer-protection legislation is making its way through Congress in the wake of a couple of very difficult months for the airline industry. Few would argue that the experience of connecting...
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